Intelligent Management of Telephone Processes
We help you intelligently manage phone interactions with your customers. To achieve this, we offer an intelligent management solution that acts as an interface between the telephone system and the PMS, CRM, and other systems. This allows for intelligent management of the hotel's telephone management processes, such as handling reservations, contracted services, or customer service.
The solution allows: improving customer experience, maximizing productivity, and optimizing customer service times, enhancing the productivity of agents assigned to this service.
Why Binding Phone?
Easily connects with your existing systems such as PMS and CRM.
Implements data-based strategies to optimize call management.
Improves efficiency in managing the hotel's telephone processes.
Adapts telephone functionalities to your hotel's specific needs.
Hassle-free growth as your hotel expands its operations.
Protects telephone communications with state-of-the-art security protocols.
Continuous assistance to ensure uninterrupted operation of your telephone services.
Access detailed reports to continuously improve call management.
And how does it work?
System Integration
Connect Binding Phone with your existing management systems.
Strategy Configuration
Define call management strategies based on business intelligence.
Continuous Optimization
Monitor and adjust strategies for optimal call management.
